Commonly asked questions.

Frequently Asked Questions

Frequently asked questions about our business plans.
My VoIP Phone Is Not Working. What Do I Do?

1. Check your internet connection.
2. Check your LAN cable that it is secure to the port on the phone labeled LAN
3. If you have internet and the LAN cable is secure, reboot your 3CX Appliance.
4. After a reboot of your 3CX Appliance, please reboot your phone.
5. If You Still Have Issues, Please Call Our NOC For Further Assistance.

How Can I Buy Services?

To purchase any ridgenet service or products, please call 606.280.9815.

Can I purchase lighting and sirens even if I'm not a First Responder?

Yes, you can. Although you must abide by your local State and County guidelines on lighting laws for your needs or use. Ridgenet Network Group is not responsible for providing this information to the customer, as many laws change state to state.

Still Need Help?

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